All Systems Operational
Contact & Support
Have a question, feedback, or bug report? Get in touch with the Pixovio development team.
Direct Email
For official inquiries, partnership requests, or privacy concerns, feel free to email our team directly:
We aim to respond to all technical support emails within 24 to 48 business hours.
Troubleshooting Tips
Before submitting a bug report, please check these common download & conversion tips:
- Ensure the source image URL is publicly accessible.
- Private social media profiles cannot be downloaded.
- For batch operations, ensure your browser permits file downloads.
Send Us a Message
Fill out the form below for feedback, bug reports, or feature requests.
✅ Thank you! Your message has been submitted. Our team will review it and reply via email if requested.
Frequently Asked Questions
Is Pixovio completely free to use?
Yes! All image downloaders, WebP converters, HEIC converters, and bulk renaming tools are 100% free with no limits, signups, or hidden subscriptions.
Do you store my images or files on your servers?
No. Pixovio operates entirely client-side inside your browser using modern WebAssembly and Canvas APIs. Your files are never uploaded or stored on external servers.
How can I report a broken tool or site error?
Use the contact form above or email support@pixovio.xyz with your operating system, browser version, and a brief description of the issue.
What image formats does Pixovio support?
Pixovio supports JPG, PNG, WebP, HEIC, SVG, GIF, and AVIF formats across its various tools. The WebP Converter and HEIC Converter handle format-to-format conversion entirely in your browser.
Can I use Pixovio on mobile?
Yes. All Pixovio tools are fully responsive and work on iOS Safari and Android Chrome. Some browser-level download restrictions may apply on mobile — check our mobile guide for tips.