Support & FAQ

Why did my link fail?

99% of failed downloads are due to:
• The account is Private (Instagram/Pinterest).
• The URL is incorrect or copied from an app preview.
• The source website has temporary scraping blocks.

Technical Support

Pixovio is a free, automated utility tool. To keep the service free and fast for everyone, we do not offer direct 1-on-1 technical support or email assistance.

If a link fails, please wait 24 hours and try again. Our systems are programmed to self-heal and update automatically to handle website changes.